Since our foundation in 2005, DrillSpot has been helping industry professionals save time and money by taking away the hassle of buying so you'll get what you need -- fast!

Some might call us the little guy of the MRO world. We're no big-box store, but little guys tend to be speedy, and we're no exception. With an ever-growing catalog and a focus on developing valuable partnerships, we pride ourselves on having the quality products you need and making them easy to find.

No matter if your project is large or small, you've come to the right Spot. Don't take our word for it; read what our customers have to say. With over 6,000 reviews under our belt, you'll be able to shop with confidence, knowing you'll get speedy service, unbeatable value and unparalleled customer service because we know the better we do our job, the better you can do yours.

Our Team


Privacy Statement:

This Privacy Statement describes the ways in which Drill Spot (“we”, “our”, or “us”) collect, use, and disclose information about you through www.drillspot.com and all other Drill Spot websites and applications that link to this policy (collectively, the “Services”). By using the Services, you acknowledge that we may process your information as set forth in this Privacy Statement, now and as may be amended in the future.

What information do we collect?

We collect any information that you provide when you use the Services or when you interact with us. For example, when you make a purchase through Drill Spot, we ask that you provide your name, email address, billing and shipping address, credit card information, and phone number. We also collect your contact information when you submit a question or quote request, or when you create an account with us, or when you sign up to receive emails from us.

In addition to information you provide, we and our third-party partners may automatically collect certain technical information from your computer or mobile device over time and across different websites when you use the Services, such as your Internet Protocol address, your general geographic location, your browser type, your operating system, the pages you view on the Services, and the pages you view immediately before and after you access the Services. To collect this information, we and these third parties use “cookies,” which are small text files saved on your computer when you access the Services, and similar technologies. These technologies are used to identify your computer when you shop at Drill Spot and on other websites affiliated with these third parties. You do not need to accept cookies in order to browse or shop at Drill Spot.

How do we use this information?

We may use the information we collect for a number of purposes, such as to:

  • process your orders (for your future convenience, we may store your billing and shipping information on our secured server so you do not need to re-enter it the next time you log into your Drill Spot account);
  • provide you with products, services, or information you request;
  • personalize your shopping and browsing experience;
  • keep track of your current shopping session and shopping cart;
  • generate internal metrics and reports about how our users access the Services;
  • send you administrative communications that are related to your usage of the Services, such as the status of your orders (including order conformation, shipping information, and other charges related to the status of your order),
  • send you communications or deliver website advertisements containing promotional, marketing, or advertising materials that may be of interest to you; and
  • detecting, preventing, and responding to fraud, intellectual property infringement, violations of law, or other misuse of the Services.
    • We also may combine or aggregate any of the information we collect through the Services, offline, or elsewhere for any of these purposes.

      When do we disclose this information?

      We do not sell customer e-mail addresses. Otherwise, we may disclose the information we collect from you through the Services as follows:

      • to third parties that provide services to us in connection with our business operations; for example, we provide transaction-related information to our payment processor, which is under strict obligation not to sell or share any of your information, to verify and authorize your payment card prior to fulfillment;
      • to our third-party partners that may send you communications or deliver website advertisements containing promotional, marketing, or advertising materials; this may include third parties who place cookies and similar technologies on the Services and on other websites with which they are affiliated in order to predict your preferences and to show you advertisements on the Services or elsewhere that are most likely to be of interest to you, including for Drill Spot products;
      • to service providers, advisors, potential transactional partners, or other third parties in connection with the consideration, negotiation, or completion of a corporate transaction in which we are acquired by or merged with another company or we sell or liquidate all or a portion of our assets; and
      • when required by law or in the good faith-belief that doing so is necessary (i) to comply with law or legal process served on us; (ii) to protect our rights, the integrity of the Services, or your safety or the safety of others; or (iii) to detect, prevent, or respond to fraud, intellectual property infringement, violations of law, or other misuse of the Services. Drill Spot fully cooperates with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to report to law enforcement agencies any activities and information that we reasonably believe to be unlawful.

      Your choices:

      To make any changes to your Drill Spot account or to let us know that you no longer wish to receive marketing communications from us, please log in to your account here or contact us via Live Chat, email, [email protected], or by phone at (720)204-3660. To protect your privacy and security, we will take reasonable steps to verify your identity before granting access or making corrections. You also may opt out of receiving marketing emails by clicking the “unsubscribe” link at the bottom of any marketing email you receive.

      We do not currently respond to web browser “do not track” signals. If we do so in the future, we will describe how we do so in this Privacy Statement. For more information about “do not track” signals, visit www.allaboudnt.org.


      The Services contain links to other websites. Please be aware that we are not responsible for the content or privacy practices of such other websites. We encourage you to be aware when you leave the Services and to read the privacy statements of any other website that may collect your information.


      We maintain administrative, technical, and physical security measures designed to safeguard the information collected by the Services. No information system can be 100% secure, however, so we cannot guarantee the absolute security of your information. We are not responsible for the information you transmit to the Services over networks that we do not control, including the Internet and wireless networks.

      Notification of Changes:

      If any policy changes are made, updated information will be clearly posted on this page. Customers will always have access to information about the data we collect, how we use it, and under circumstances, if any, we disclose it. If, at any point, we decide to use personal information in a manner materially different from that stated at the time it was collected, we will notify users by way of an email. For any further information, please contact us via email at [email protected] .

      This Privacy Statement was last updated on August 25, 2015.


Fantastic cust service,friendly, a great price and shipping was quick.

Don N
June 07, 2012

DrillSpot is a good Co. Fast shipping and good service. I had questions and they worked with me and made my order easy.

David R
June 05, 2012

Awesome experience! Easy to locate part on website. Received in timely manner. Definitely recommend!

Todd S
June 04, 2012

The item arrived quickly and was as described, prices were competitive and free shipping certainly helped. Will shop again.

Rajesh N
June 01, 2012

Exactly what I wanted, fast shipping & operates to my expectations. Just wish I'd found Drillspot before now.

May 31, 2012

Supplied a hard to find part at a very reasonable cost and delivered it faster than I could have ever expected. Simply a great buying experience.

Mike P
May 26, 2012

The price was very good and the service was even better.

Steven R
May 23, 2012

Excellent prices, very quick shipping and most times free. I will go to Drillspot for all of my product needs.

Tony G
May 22, 2012

Great people to deal with lots of integrity and honesty. Would buy from them again. Highly recommended!

Mark S
May 22, 2012

DrillSpot had the best price for the item I wanted. The shipping cost was reasonable and the delivery was very fast. I had a great experience with DrillSpot.

Keith M
May 17, 2012

They were knowledgeable and helpful on the phone. Service was efficient and timely.

Leon L
May 17, 2012

Great seller. Excellent prices and fast shipping. Highly recommend.

Thomas A
May 07, 2012

Helped me to find other items, the time you spent with me was appreciated greatly!

Andrea J
May 06, 2012

Arrived earlier than expected and is better than expected.

Bailey C
May 03, 2012

I ordered some specialty light bulbs from DrillSpot at a price not matched by other retailers. How do they do it? Great experience!

Scott M
April 23, 2012

Drillspot.com always delivers !!!

Jan S
April 18, 2012

DrillSpot had incredible fast service and delivery to our house. The product value for the price was beyond our expectations. Super product and super price. We will buy from DrillSpot again. We would recommend DrillSpot to everyone!

Alisa M
April 18, 2012

Ordered on a Sunday night and the product arrived four days later on Thursday at standard shipping. Great price + great service = return customer.

Donald G
April 13, 2012

Found what I was looking for on the site, easy to order, and quick shipping.

John P
April 10, 2012

I got my merchandise so fast that my head was spinning. The prices are fantastic and I'll be shopping back again soon!

Pauline C
April 06, 2012

Excellent in all respect -- website, product, and price. Incredibly fast processing and shipping -- at my door within 68 hours after placing online order!!!

April 04, 2012

Well as always Drillspot is right on top of everything.Thank you guys again.Price wise and customer service you cant be beat.

Nijal B
April 03, 2012

Business like it should be done--promptness, a good price, and a feeling of security when ordering online.

Kay B
March 26, 2012

Shipped and arrived quickly. No problems at all. In perfect condition. Will definitely buy from this seller again!

Russell M
March 23, 2012

No better service anywhere. I was told up front that my order would be back ordered and DrillSpot kept me posted on the progress of the order and informed me of the projected lead time.

Charlie G
March 23, 2012

This Intermatic Timer Motor was a great price and saved me a lot of money over replacing the entire timer box and rewiring. Very easy to switch out. The service was great and shipping was fast and reasonable!

D Wood
March 22, 2012

Drillspot's service was outstanding and my part worked perfect. It was priced great and was delivered on time.

K Rizzotto
March 15, 2012

Very satisfied with the service and promptness of delivery. Will definitely order from this company in the future. Great prices as well.

J Cruz
March 12, 2012

Received exactly what I ordered and received in three days! Replaced the clock motors on my Intermatic pool and pool cleaner timers for 1/6 the cost of replacing the whole timer.

Frank F
March 04, 2012

I am glad I came across this web sight when I was looking for LED bulbs. You had what I was looking for and for a good price. I will definitely use DrillSpot for future use. Thank You!

Thomas M
March 03, 2012

Excellent price, service, shipping and packaging. Couldn't ask for anything more! [two orders, same experience]

Jeff J
March 02, 2012

It was a pleasure doing business with DrillSpot! Not only was it the best price on the web, it delivered quickly. I will order again and again from them!

Rick B
February 27, 2012

The fastest, most sincere, and most courteous service I have received on the Internet.

Sam P
February 23, 2012

I was completely satisfied with the Direct Line Ball Foot Lock-on Air Chuck I ordered and received from DrillSpot. But, I was especially thrilled with the level of service from this company.

Scott D
February 22, 2012

"The service from Drillspot was great and shipping was on time. I couldn't ask for better."

Bobby C
February 14, 2012

"Item was exactly what was advertised and shipping was faster than I expected. I would definitely do business with this company again. "

Daniel A
February 11, 2012

"The rack arrived promptly and in good condition. It was very easy to assemble and is very sturdy."

Ashley P
February 10, 2012

"Great Merchant. The product was delivered promptly. The item advertisement was accurate. I will use this merchant again as I have future needs happen. I am fairly certain I will have need to purchase similar products in the future. "

Jamal S
January 31, 2012

"Drillspot is the best! Super fast shipping, free shipping, and an easy to use website. Their customer support is also top notch. Overall great company!"

John H
January 30, 2012

"Excellent pricing and prompt shipping. I'm glad I found this vendor. I will shop here often."

Doug H
January 28, 2012

"Drill Spot has a splendid combination of a large product catalog, fast shipping, and great prices. The modern equivalent to the neighborhood hardware store."

Jason S
January 23, 2012

"The right part for the right price at the right time. Only thing that could have been better is it the ORIGINAL PART (35 years old ) did not fail. Will highly recommend "Drillspot"

David S
January 10, 2012

"Thumbs up. I appreciate it when I get quick service on a small an inexpensive part. And I got the right part and it worked perfectly."

Paul C
January 09, 2012

Excellent purchase. The item I received was precisely what was advertised, the price was great and delivery was swift. I look forward to doing business with DrillSpot again.

George M
January 06, 2012

Item arrived on schedule and as ordered. Fast turn around, Seller is excellent. Recommended to all. A++

Paul M
December 30, 2011

Everything I look for in an online purchase transaction; reasonable, competitive pricing, order processed promptly, received in a timely way/as promised and items well packaged.

Jenny L
December 15, 2011

Best price by far, and free shipping to boot. I nearly thought I was going to get scammed, but they came through like a champ.

Tyler H
December 10, 2011

Absolutely outstanding service. Great price and they have rare items, too.

Jimmie J
December 06, 2011

Free shipping that was shockingly fast, very reasonable price.

Michael B
December 05, 2011

This was my second purchase from DrillSpot and I am completely satisfied with my overall experience.

Asim T
November 30, 2011

VERY awesome seller. Great price and super fast shipping. I purchased the item at around 11:00 at night and the item was delivered the next day at around 2 PM!! Will definitely buy from them again, and highly recommended.

Kevin S
November 29, 2011

I ordered a pair of stick-on lenses on Monday AM. I paid for the middle-fast shipping, which you said would get them here on Wednesday. I didn't really believe you, but I thought I might get them before the T-giving weekend was over. Instead, I got them TODAY. TUESDAY! This is unbelievable - and particularly excellent because I'm going to use them on the glasses I use riding my horse, so I can actually read a map, and we have an event this weekend. Thank you so much, I'm really excited!

Donna S
November 22, 2011

No glitz, no glamor--just a quality product delivered with quality customer service.

Rod M
November 21, 2011

Really good customer service! I would not hesitate to shop here again. Shipping was fast and part ordered was as advertised. Solid store.

Robert R
November 20, 2011

Great service, timely delivery. Yada yada. Definitely buy from this person.

Thomas J
November 13, 2011

A very easy website to work in. Super fast shipping. Hope to do business in the future.

Ricki L
November 11, 2011

Drillspot had the best price I could find. They shipped very quickly. The item was well packaged. I could not have been more satisfied.

Robert W
November 10, 2011

I was pleasantly surprised at how very quickly the motor was shipped out to me. You can't get any quicker or better service. The motor was perfectly suited to my needs.

Robert D
November 08, 2011

Cheapest price I could find, and fast, free, damage-free shipping too. The item I ordered arrived in perfect shape, just two days after placing my order. The price was about 40% less than the MSRP or highest price at other places online or nearby. Who could ask for more?"

Harry W
November 01, 2011

Great price on a odd item. I will buy from them again.

Karl S
October 31, 2011

Delivery was timely and the product was "spot on" as I expected it to be !

Kevin C
October 15, 2011

Drillspot provided the best price for this item on the net. Their delivery was ahead of schedule and the items arrived in perfect order. I would definitely use Drillspot again and would recommend them to anyone looking for a professionally run company with competitive prices.

Paul F.
October 10, 2011

Items were damaged by shipping company.I contacted Drillspot and they shipped replacement items right away,which arrived in perfect condition.No hassle of any kind.Drillspot has the best customer service I have ever dealt with and they will be my first choice for hardware supplies in the future

Tim H
October 08, 2011

Simply put, I received my order quicker than I expected, and this was the only site I found that offered free shipping. I will definitely be a repeat customer!

Wayne H
September 22, 2011

The grass catcher was extremely easy to assemble and install on my mower (there is nothing wrong with the instructions!).....works great! I highly reccomend DSC Supply and the grass catcher retrofit....truly does work fantastically....no more raking leaves (whew!)

Ed M
September 18, 2011

The best service is the kind you don't notice. I ordered at a great price and got my shipment within the expected delivery date. A+.

John A
September 16, 2011

Ordering from DrillSpot was quick and easy. Delivery proceeded without delay and the item I received was exactly what I expected. Yay! for hassle free shopping."

Rosanne B
September 15, 2011

Great job ridiculously fast shipping received the next day. I buy form this site all the time now. My first order was about 8 months ago and I love that it was there in a day. Free shipping, a plus. if there were 10 stars they would get it.

Kevin B
September 15, 2011

DrillSpot has excellent Customer Service! You don't have to be wary to order from this site. I received a damaged adapter and the replaced it the next day.

Deborah M
September 12, 2011

May just be the best online ordering experience I've had in 20 years. Top outfit without a doubt. Do business with them, you will not regret it.

Dale D
September 07, 2011

Easy ordering, FAST & FREE shipping, good selection of essential parts and accessories to complete household projects, especially parts I can't find at local stores.

Wayne C
September 07, 2011

I can't say how impressed I am with this company. I actually forgot to input my house # on the order and I got a call from the company straightening it out so that Fedex could deliver my purchase. To find that kind of follow through with an online purchase is really rare.

Rachel L
August 30, 2011

"Easy and Quick! Nuff Said! Ordered my Thermostat on a Saturday and had it the following Thursday. The ordering process was intuitive and painless; the price was what I wanted to pay and the shipping was cheep and quick. I would definitely use DrillSpot again.Thanks Guys!!"

Eward C
August 22, 2011

The delivery was very quick and the product was exactly what I wanted... My tomatoes are the envy of all my friends

JoAnn S
August 22, 2011

This stuff works great and I wouldn't have thought to order it if it hadn't been a "suggested item" during the check-out phase. I didn't know this type of product existed--sure made the job easier.

Kathy B
August 18, 2011

Have no hesitations on ordering from this seller. The fan was actually broken when I received it, not due to their fault, and the customer service was awesome!! Immediately refunded my money. No hassles. This is the kind of company I love to do business with. Thank you!!

Veronica W
August 08, 2011

Excellent price on my pool timer, and immediate delivery. I want to buy everything from DrillSpot

Rick G
August 08, 2011

After a few minutes of comparing the sites in the search results I realized that DrillSpot was clear, easy to use, had the best price and would ship the product quickly. It was received within 5 days and installed an hour later. I will go directly to DrillSpot the next time I need a repair part for my equipment.

Tom F
July 19, 2011

Shopping online with DrillSpot was an enjoyable experience. I should have done it first as opposed to looking for what I needed at all of the local home improvement stores. I would have saved time and money if I chose DrillSpot first.

Robert J
July 12, 2011

It was a very small order for some specialty screws that I needed for a project, but it was treated like a substantial order. Quick and timely with adequate notifications along the way.

Rick T
July 07, 2011

I recently bought a tone and probe kit got the first one in 4 days, used it for the first time and it shorted out. I called DrillSpot customer service, gave them my order # and told them what happened. They were very nice on the phone and without any trouble at all they sent me another one free of any charge. The new one came in 2 days and works perfectly. Thank you very much DrillSpot.

Frank C
July 03, 2011

I received my Simer 3075SS Total Home Pressure Water Booster System from Drillspot on time and in excellent condition. I was replacing a pump of another brand that had failed. The Simer pump installation was uncomplicated with excellent instructions included. It is performing up to specifications and exactly fits my need to boost pressure from a municipal water system. I have been using it for over a month and am pleased with its performance.

Eugene S
June 23, 2011

Thanks for your quick response and no hassle way of doing business. After a long day of nothing going right, you made it seem better.

Dana G
June 20, 2011

The seller was excellent to deal with, had minor breakage problem with item and sent out a new replacement without delay.. This seller is EXCELLENT TO DEAL WITH!!! without a question and will definately would deal again - THANKS FOR ALL YOUR HELP !!!

Michael E
June 14, 2011

This was arguably the best online shopping experience in my life. I found DrillSpot while looking for the best price online, and they had it. Free shipping on the product & it was delivered within 24 hours of me placing the order. Wow.

Richard S
June 08, 2011

Great seller. Easy to find the part, smooth ordering, free shipping on my item, immediate email confirmation & shipping info, and delivery in two days!

Stephen H
June 07, 2011

Excellent. I gave an incorrect shipping address and they caught that and emailed me about it. Once I had corrected it I thought the item would arrive in 2-3 days but it arrived the very next day. The item was just what I ordered (a rain gauge) and it is working as expected. I had chosen to buy it from DrillSpot because they had the most competitive price. All in all, a great experience.

Stuart M
June 04, 2011

It was a pleasure doing business with DrillSpot. The item was exactly as described and was shipped to us immediately after the order was placed. The installation of the item was quick and easy and our customer was very pleased! I am happy to recommend DrillSpot's products to others.

Mandi H
June 03, 2011

Arrived in great condition. What more can I say? Great service and a very good product.

Bob H
May 30, 2011

Ordered a Weber Smoky Mountain Smoker on Monday and received it Friday in Ohio. Just wanted to say thanks on the great price and great delivery. Best price on this item anywhere.

Dan L
May 23, 2011

I've ordered several times from DrillSpot and have always been satisfied with their products and delivery. Recently by my own mistake, I ordered a left-hand threaded version of the Dayton motor arbor, but really wanted the right-handed version. After realizing the error, I asked DrillSpot to fix it, and they did so very quickly and without any problem.

James S
May 13, 2011

Excellent! Best price I found online or locally on my Weber Smokey Mountain Cooker. Order processing and shipping was fast and the communication excellent. Very happy with my purchase and this transaction.

Darrin M
May 03, 2011

Fantastic stress-free transaction. The Humidifier we purchased was the lowest online price I found, they offered free shipping, I was notified immediately of payment reciept and expected delivery date. The item came a day sooner than promised in perfect condition and exactly as pictured/described on the website. I will definitely order from DrillSpot in the future and recommend them to others. Thanks DrillSpot!

James M
May 01, 2011

Great customer service. I called to question information on the website and the rep was very helpful. She cleared up any questions I had regarding the Rule 1800 pump. I was very satisfied with my experience.

Robert S
April 28, 2011

Great price on the specific item I had been looking for plus a reasonable shipping cost made this purchase a no-brainer! I'll definitely come back again soon.

Chistopher B
April 26, 2011

It was the easiest ordering and shipping encounter I've ever had on line. My questions were answered well and I received the correct parts sooner than expected with reasonable shipping charges.

Daniel J
April 19, 2011

This was arguably the best online shopping experience in my life. I found DrillSpot while looking for the best price online, and they had it. Free shipping on a 36.6 lbs fan, and the product was delivered within 36 hours of me placing the order. Wow.

Joe R
April 17, 2011

I ordered a PUR Whirlpool Refrigerator Ice and Water Filter, and I needed it ASAP. It was my first experience buying from Drillspot, and I will DEFINITELY BE BACK! They provided an Excellent price, (lowest on the web) SUPER FAST SHIPPING, (received in 2 days) and item arrived in PERFECT condition! Thanks Drillspot!

Kelly K.
April 05, 2011

Well organized web site. I needed a power bit and there it was at the lowest price I could find, which included free shipping. What more do you want? ...a real no-brainer! It came fast within 4 days. DrillSpot... my new BFF.

Alan S.
April 01, 2011

DrillSpot by far had the best price for the specialty light bulbs I needed. Shipping was lightning fast! I have bookmarked their website and will make them my "go to" company from now on.

Ken H.
March 21, 2011

The best service that I have ever received ordering anything from anywhere. I received exactly what I ordered super fast at a reasonable price.

Don L
March 16, 2011

I just wanted to thank you for your prompt and efficient service! My pool cover pump arrived today while I was home during lunch. It was sooooo easy to attach and set up even though I only had a few minutes to do it and it started pumping the water from the cover immediately.

Susan P
March 12, 2011

Wow! Talk about excellent customer service...I wasn't expect a whole new unit, just a new fan blade.  Thanks for everything and we will definitely use you guys in the future

Stephanie S
March 09, 2011

All I have to say is "Great service!!!!" Free shipping and got it in just a couple of days.  I don't know how you do it, but thanks!

Steve S.
March 01, 2011

I ordered a replacement motor on Sunday and received it on Tuesday. Crazy fast. Plus, it is the exact model I needed, EXACT! Also, it was half the cost of ordering from the attic vent fan manufacturer. There is no doubt in my mind that I will shop DrillSpot again. What a great find. Thanks to all who work there.

Charles H.
February 24, 2011

I'm remodeling my house. I bought five different orders from five different companies on the same day. I received my products from DrillSpot.com first after four short days. Not to mention one other company that hasn't even shipped my product yet after one week. The digital thermostats were packaged great and overall I am very pleased with the service I received. DrillSpot.com will definately get future business from me. They do business the right way!

Ronald M.
February 18, 2011

Excellent. They shipped quickly and used a fast delivery service. The shipping rate was reasonable. They had the least expensive price [including the shipping charge] for that product online. I am a very satisfied customer.

Darlene K.
February 17, 2011

I had a very good experience. I am looking forward to trying out my electric ice cream maker.

Betty A.
February 15, 2011

Easy checkout, great prices and fast shipping. Would definitely recommend.

Cheryl D.
February 11, 2011

Had never heard of DrillSpot before, but had a great interaction with them! I did a web search for an obscure micro switch and DrillSpot came up with the exact part and a great price! Ordering was simple and the product was delivered quickly, and as ordered! Will look at DrillSpot as a great option going forward for a variety of needs.

Stephen D.
February 10, 2011

The order was delivered on time and was exactly what we had ordered.This was a online order, we had it in 3 days and was very pleased. The ordering process was quick and easy would order from here again.

Ted S.
February 08, 2011

DrillSpot offered the best price I found for my Honeywell Thermostats and provided among the finest, most expeditious order handling and shipping I have experienced in all my years of online ordering. I am really enjoying using the three digital programmable thermostats (which are part of a zoned forced air heating and air conditioning system). They are a welcome change from my old mercury bulb style manual thermostats. I will definitely use DrillSpot for similar items in the future.

Romald C.
February 06, 2011

I am writing this correspondence to tell you that I am very satisfied with my entire transaction with your company. I could only hope it would be this way with all my transactions.

Ron S.
January 20, 2011

Keyra and Stephanie went above and beyond to assist me with a very challenging situation and deserve the praises of a satisfied customer. I will order again from Drillspot.

Rich H.
January 12, 2011

Wow, you guys are fast! Thank you for making my order a priority. DrillSpot has exceed all expectations. You have won a customer for life. I will do as much as my shopping through your organization as possible. This experience will be shared throughout my friends and colleagues. Please pass this along to anyone that was involved with the transaction. I am very pleased with DrillSpot.

Ryan S
January 07, 2011

I want to tell you how much I appreciate your fine customer service. I especially appreciate your trust. I was already a satisfied DrillSpot customer. You've certainly solidified my loyalty with your response. I hope you'll share this note with whomever is appropriate. For my part, I've already steered some official business your way from the University at which I'm employed.

Les B.
January 06, 2011

I came to DrillSpot to order a replacement control board for my furnace. They had the item in stock and for the best price. When I contacted customer service they where very knowledgeable and helpful. In no time they where able to verify that the item could be shipped same day and set me up with Next Day Air delivery. Very easy transaction and I am now a forever customer. THANK YOU!!

George A.
January 04, 2011

I would rate DrillSpot.com a 10. Customer service answered my question, I placed an order online, received it way before I had expected and at the best price.

Judy S
December 14, 2010

Thanks Keyra, I really appreciate you getting back to me. The info you provided helped to solve my problem. Most of the time customers do not take the time to thank those like you who take the time to respond, So hats off to you. Thank you very much.

Larry D
December 12, 2010

Thank you again for processing our order in such a timely manner.  We were so very surprised to receive our Blower on Thursday.  We installed the item on our woodstove and it is exactly what we needed.  You folks have been great.  We have now ordered from you twice, and total satisfaction each time with our purchase, the speed of the order and the quality of the product has been outstanding!

Mary P
December 06, 2010

Excellent service, both on order updates and product delivery! Just ordered this last week during the holiday and it was waiting on me when I got home today! Wonderfully pleased with your sales process!

Jesse S
December 01, 2010

I would like to give a service/satisfaction rating: EXCELLENT !!!!! I have been looking for these tool boxes for a while. I have 9 of them and was needing more (strong and durable tool box.) I found your web-site, ordered them, and in 2 days received them in perfect condition. (SUPER SERVICE!!!!!) I just wanted to say "FANTASTIC JOB," your site is user friendly and you provide great communication. Its nice to get prompt and effecient service like you provide. Your package even beat your email. Again, THANK YOU.

Howie M
November 27, 2010

We love our programmable thermostats and would recommend them to anyone. The order process was easy, quick and convenient and they arrived much sooner than we thought. They were easy to install and easy to program. If we need any more we will order from DrillSpot.

Larry D.
November 24, 2010

I did an online search for this filter element which led me to the manufacturer. The manufacturer had a minimum purchase quantity of 8, which was a lot more than we need. I did another search and found Drillspot. I had recently purchased another item from Drillspot and had been very pleased with both the cost and quick delivery, so I placed another order. Once again I'm impressed with the cost and speed of delivery. I wish every company I purchase from was as efficient as Drillspot in handling their orders.

Vicki A.
November 09, 2010

I placed an order for a specific power supply, which I needed quickly for my small business. DrillSpot had exactly what I needed. I was on and off the site placing my order as fast as any; I'd say less than 3 minutes. It would have been faster if I could type faster. The order process was quick and produced valid confirmation order details almost immediately to my mailbox. As if that wasn't fast enough, I selected a ground delivery and received my order the following day! Now that was just like the good old days; walking up to the counter, fast service, what I needed and everything was followed up on. A+ to the DrillSpot! BIG Thanks from Joe in Cincinnati, Ohio

Joe L.
November 03, 2010

Very easy to shop this site. I have shopped it several times and every time has been hassle free. The last item I ordered came with free shipping. I bought it on Wednesday and got it Friday. Doesn't get much better than that.

Rod H.
November 01, 2010

Wow! Unbelievably fast! Great price as well. Thanks very much. I'll be glad to recommend DrillSpot to friends and family.

Melissa A.
October 22, 2010

I really liked doing business with DrillSpot. Easy website to purchase from and the shipping and receiving was very fast. Will do business again with DrillSpot!

Frank K.
October 14, 2010

Great service from website to front door. Product works as expected.

Robert L.
October 05, 2010

WOW! What a great company and great way of doing business!

Eric T.
September 20, 2010

First time experience was outstanding ! Not only did I get the right parts the first time, I received them sooner than expected. Thanks guys and gals. It's nice to know there are still companies that care about service!

Paul P.
September 08, 2010

Experience was excellent. Excellent prices and service. Have them bookmarked and will be using it in the future.

Dave A.
August 23, 2010

Your prices and services were phenomenal. We will definitely use your website again! Thanks for a job well done!

Tim A
August 18, 2010

The items were PERFECT! I received exactly what I ordered. Shipping was prompt. Packaging was excellent. Items were installed, and the project was 100% successful. A real A+

Justin B.
August 09, 2010

Marisa, I am truly impressed with your speed of communication as well as your level of caring. I will definitely go to your company in the future. It's refreshing to see such a high level of work ethic this day and age.

Deb P.
August 03, 2010

Thank you Christina. I have to say everyone we've talked to in your customer support area has been excellent to work with. I will definitely use you guys in the future.

Carl C.
July 16, 2010

This is my second order from DrillSpot. The first order was the best online ordering experience I've ever had!! The price from Drillspot was better than if I had purchased directly from the supplier. The order process was very easy with prompt confirmation. Best of all, the order arrived so fast I was shocked. I made my second order for a wrong item, followed the order with an email to DrillSpot customer service explaining my mistake. They immediately made my order correct and confirmed the correction. Next time I will come here first to see if I can find what I need to order.

Chris H.
July 12, 2010

Jennifer, you rock! Thank you mucho! We saved hundreds shopping with you. I will be back, along with several of my friends.

Charles W.
July 07, 2010

Received ordered item in a very short time. Item exactly as described. E-mail notifications of shipment and tracking number very timely. Great experience with this company. Will definitely check here for any product they might have that I might need. Thank you

William J.
July 06, 2010

Low prices, quality parts, fast shipping, friendly service; what more could one ask for? I highly recommend them.

Kenneth C.
June 24, 2010

Fantastic price and service! DrillSpot had the lowest cost for this item (shipping and item price combined,) and the item arrived 2 days earlier than promised. In fact, it arrived the day after it was ordered! Couldn't be happier.

Shirley R.
June 21, 2010

What a great company, I will definitely shop online here again. Ordered a hard to find (in my area) part for my evap cooler and received it in 3 working days. Excellent packaging, arrived in perfect condition, lowest price overall (incl. shipping) and fast, doesn't get any better! Reminds me of "the old days" when customer service was the norm and not the exception. Good job, DrillSpot!

Todd C.
June 15, 2010

I was very pleased with the product and your service was fantastic. I have never ordered anything on line and received it so fast. I will recommend you to all my friends and family members.

Gwen M.
June 14, 2010

Thanks for the great service you gave me. I never got any items as fast and easy as I did from you! You saved me time and money. I will recommend you to all I know.

Gary F.
June 11, 2010

You folks have been a pleasure to do business with. I thank you very much.

Barry W.
June 08, 2010

I have made several online purchases from your store. In all cases it has been an excellent experience. I just wanted so say thank you!

Jon S.
June 04, 2010

I was very happy with my experience shopping on Drillspot.com. My order was filled and I received my order within the same week. The magnets are exactly what I needed to add to my tools at work. I have already recommended your site to my friends.

Jerry W.
June 02, 2010

I ordered 2 fuses from DrillSpot. One was defective and was promptly replaced. Super fast delivery in both cases. I sense this company really cares about its customers. Would definitely buy from again.

Kyle L.
June 01, 2010

I have to thank you for your wonderful website - I have three consecutive times found exactly what I needed at phenomenal prices. Also, each time before I placed an order online I called your Customer Service number with some questions, and was ALWAYS connected to someone almost immediately who was helpful, friendly, and courteous. The merchandise I receive is top quality and I find your savings are legitimate. Thanks again!

Pamela G.
May 30, 2010

I am very satisfied with your service. First was the included shipping with the item still being reasonably priced. Second was the promptness of the shipment and delivery. Excellent. Third is the quality of the product which appears to be very good. I will recommend your site to others.

May 27, 2010

Got home from work this evening and was pleasantly surprised to see that my order had been delivered -- already! Many thanks for the quick handling of my order, and for the great price on the items I purchased.

Craig R.
May 25, 2010

Thats what I call customer service! Received my replacement coil today completely undamaged. This is the kind of stuff that separates the good companies from the bad. Anything I need that can be bought from DrillSpot will be. Thanks again

Jeff K.
May 24, 2010

My items were back ordered. They notified me promptly, apologized, and gave me a choice to wait 3 weeks or cancel the order; I choose to wait. In three weeks my parts arrived; everything was packed well, and was as advertised.

Michael W.
May 17, 2010

My order was received extremely fast. The item was damaged, I called [DrillSpot] and they had a new one shipped out within two days. No muss, no fuss, didn't even have to return the messed up item. I would definitely use [DrillSpot] again, they stand behind their products and give fast service at a great price!

Alvin K.
May 12, 2010

An easy to use site - good people to deal with. Well worth bookmarking.

William T.
May 08, 2010

Jennifer, thank you for taking care of the problem so quickly. I am new to DrillSpot, but I've bookmarked the web-site and I will return! I don't see how customer service could be any better!

Thomas A.
May 06, 2010

Easy to find part. Fast checkout. Even faster delivery!! I have them bookmarked. Will definitely use again when needed.

Joseph M.
May 04, 2010

I received the replacement product and it works great. Thank you so much for the hassle-free customer service! You guys are the best!!!

Brad B.
April 26, 2010

Couldn't have been better. Got exactly what I needed cheaper than I could buy it locally, even with shipping, and didn't have to listen to some know-it-all gasbag salesclerk.

Craig C.
April 18, 2010

I'm impressed with the way your company conducts its business. Many thanks!

Pearl C.
April 04, 2010

Thanks for quick service. I tried to purchase the repair part locally but was told it would take 4 to 5 days special order. I ordered online from DrillSpot and parts were at my front door in 2 days. Saved money and time in minutes. Much thanks.

William G.
March 30, 2010

Joe, Thank you very much. This is extraordinary customer service; I appreciate it. I will be sure to visit DrillSpot in the future when shopping online.

John Y.
March 29, 2010

I had my expectations exceeded; which is a rare thing. Received item extremely promptly. Exactly what I was looking for. Good job!

Lori D.
March 29, 2010

The item was shipped promptly and functioned perfectly. Looking forward to future buying experiences with DrillSpot.com.

George T.
March 28, 2010

Received my order today. Thank you for the very fast service. A pleasure to deal with you and looking forward to ordering again.

Burt S.
March 22, 2010

My experience was excellent. Great product...good price and quick shipment.

Thomas M.
March 19, 2010

Everything worked out great. Shipping was fast, and motor worked perfectly.

Jason U.
March 16, 2010

Joe, Thanks very much for handling this error in a timely manner. It's appreciated & I would do business with DrillSpot again in the future.

Jim M.
March 16, 2010

Very good. Got what I ordered & it worked.

Dave W.
March 15, 2010

Just wanted to let you know how pleased we are with your company. Ordered a much needed part yesterday and it arrived today! Hurray for DrillSpot.com.

Diana S.
March 12, 2010

Thanks so much for your help and quick response! I look forward to purchasing from DrillSpot in the future!

Jon P.
March 11, 2010

Kelly, Thank you so much for the follow-up and offering to provide a replacement pump. I really appreciate your professionalism and willingness to stand behind the warranty. Thanks again!

Jack D.
March 10, 2010

Received them today (3-3-2010), ordered them 3-2-2010. That is surely a step up from great service to SUPER GREAT SERVICE.

Dennis M.
March 09, 2010

Exactly as ordered, promptly delivered. What more can you ask for? A lollipop with every order?

Jonathan H.
March 09, 2010

Drillspot.com was great to deal with fast delivery, easy online ordering, and the best price on this item. Would buy from them again.

John S.
March 09, 2010

You guys are awesome! Thank you so much.

Tina C.
March 09, 2010

Thanks for being there once again and thanks to Joe @ cust-serv for his assistance.

Warren E.
February 27, 2010

Excellent , fast, reasonably priced parts and service! Thank you!!

Tom D.
February 27, 2010

DrillSpot.com was excellent to deal with. They were able to answer my questions that I called them with. The site was really easy to order from. Best of all, my order shipped super fast, arrived sooner than the estimated delivery date and a whole lot quicker that I ever expected. The price was the best that I found anywhere on the web too. Thank you Drillspot.com.

Jeffrey P.
February 24, 2010

Dear DrillSpot, just wanted to give a huge thank you for my order which just arrived...that was speedy service as I just received your email saying it was just shipped and then 5 mins later it's at my door....wonderful service thank you so much.

Margaret B.
February 23, 2010

The service is great. The product was exactly as specified! The people on the phone for service were friendly and very helpful!

Joanne C.
February 22, 2010

Continued excellent pricing, service and quick shipping. I have come to rely on DrillSpot for my hardware needs.

Richard B.
February 22, 2010

So simple - and exactly what I was looking for. I was looking for a discontinued plumbing part - the manufacturer just told me sorry, good luck finding it. DrillSpot had it at a very fair price, shipped it out and I received it, all wonderfully hassle free. Thank you!

Lynn M.
February 22, 2010

Thank you very much Joe. Such excellent service reflects very well on DrillSpot!

Kevin G.
February 19, 2010

My experience was great! Your delivery was excellent and when I had a question you couldn't answer you hooked me up with the manufacturer. Thanks.

Jerry N.
February 19, 2010

I just wanted to take a minute to say Wow! I've never had such great service ordering anything on line. This is just unbelievable. Kudos to you. I'll pass along your company's information to my family and friends to use when shopping online.

James K.
February 19, 2010

Thank you for carrying a small American Flag desk set. You would think you could get that anywhere, but no. I have checked other retailers, but to no avail. I am sorry it's such a small order for you, but it means the world to us. I never expected to have to order a desk flag online. Thank you.

Shannon C.
February 18, 2010

Exactly what I ordered and even showed up early two days. Excellent service.

Bruce N.
February 17, 2010


Alan Y.
February 17, 2010

Very quick ship time and website was easy to use.

Tom C.
February 17, 2010

Ordered the drill on Sunday night. I got the drill on Tuesday mid morning. Wow was that fast. Very satisfied, thank you.

Joe F.
February 17, 2010

Shipping and packaging were both good. Every thing was as promised. I am very satisfied.

Larry G.
February 15, 2010

Keyra, Thank you so much! I can't tell you how refreshing it is to actually have someone reply to a question. I would guess that 80 times out of a 100 if I send a question to someone from a web-site I never hear back. The true secret to success is to be respectful and to show up. Like you did!

David M.
February 12, 2010


Ken S.
February 10, 2010

Thank you very much for the help that you could give me.

Terry B.
February 10, 2010

Shipping was incredibly fast. My item arrived damaged, but an easy call to a friendly Customer Service agent had a replacement sent out the next business day. Couldn't ask for anything better! Thanks!

February 10, 2010

I've been looking for that thermometer for 2 years! Thanks for having it. I plan to make many tool purchases with DrillSpot in the next few years. I am glad I ran across your website.

Dennis B.
February 09, 2010

Thank you for the great price, free shipping and very fast delivery.

James P.
February 09, 2010

I really appreciate your prompt response. Your customer service is very impressive. Lots of companies promise but not everybody delivers.

February 09, 2010

I was very pleased with my purchase. The item came very quickly, much faster than I thought it would. Overall, I am very happy with the service I received and would recommend DrillSpot to my friends.

Ethel K.
February 09, 2010

I ordered it on 2/1/10 I think. It came a few days later. I thought it was a fair price for what I received. I tried it and it works great.

Karen G.
February 08, 2010

Awesome - never would have guessed so fast

John M.
February 05, 2010

My experience with DrillSpot.com was the best!

Alan V.
February 05, 2010

The GOLD Standard in customer service! I was reticent to order as there weren’t a ton of reviews on the site, but I have no regrets. There was a mix-up in that the product I wanted came in two versions and they mistakenly advertised the one I wanted and do not carry the other. Knowing this, I contacted the manufacturer hoping they would swap it out, and it seemed they couldn’t have cared less. When I notified DrillSpot, they not only acted immediately and professionally but beyond my wildest expectations. I expected all this gobbledygook you get about original packaging and restocking fees and paying for shipment etc. For the first time in....forever? ...they just DID THE RIGHT THING and did it immediately and begged my forgiveness since they actually cared about the customer more than their "policy." They were so generous I actually came out ahead on the deal! These people GET IT. Kudos to you DrillSpot and may you have all the future success you deserve!

February 05, 2010

I was very pleased with the service. To my surprise and amazement, the product was delivered the next day.

Richard R.
February 03, 2010

Great seller, items as advertised, prompt and professional shipping, website gives all the tools necessary to be informed or ask questions.

John P.
February 03, 2010

The replacement works... thank you for quick response, I will keep your company on my vendors list.

Phil W.
February 03, 2010

Great service. I got today!

Karen G.
February 02, 2010

Wow, what great service.

Joann T.
January 28, 2010

Thank you. Outstanding service.

Herb C.
January 26, 2010

I am very pleased with the products and the quick response on the shipping. I recevied my probucts last Friday within the 3 day estimate. Very satisfied. Thank You.

Bob G.
January 24, 2010

Though I got a little ahead by placing my order in the wee hours of the morning, I nevertheless note that you shipped on the same day as the order. That's an outstanding price on the item and a very quick shipment -- I'm impressed!

Robert F.
January 23, 2010

Thank you so much for your incredible service. Order actually arrived the very next day and the cost was 20% lower than any other retailer that had it in stock. I will be sure to check with you before anyone else.

Sam F
January 22, 2010

Positive experience. Came prior to the projected delivery time. Excellent item and service, will shop with you folks again.

Gordon R.
January 21, 2010

I just received the shipment. I did not expect you to send me a new set. The cover was broken only. I expected only the parts. Thanks for the prompt action though it was more than I expected.

Chuck M.
January 20, 2010

Thanks, Kelly! Appreciate the great service on a very small order. Just recommended you all to a friend yesterday!

John F.
January 20, 2010


David V.
January 19, 2010

Man! you folks are quick I ordered this Sunday, you projected it would be here by this Friday which was good, but I received the saw stand Wed, and with no shipping or tax, that is what I call quality service thanks.

Gordon R.
January 14, 2010

My experience was extremely pleasant. The motor arrived earlier than expected and that was a happy situation as the other motor failed that night. The new motor was an easy install and is working just fine. Thank you.

John S.
January 14, 2010

I just wanted you to know that I am thrilled with the speed of service I received from you. I ordered the part on Monday and It arrived the next day.

Jack C.
January 13, 2010

Outstanding service. Your team amazed me with their speed and efficiency. I appreciate it. Thank you.

Brad H.
January 13, 2010

I just wanted to comment on the remarkable service I received from you folks. I ordered a bathroom fan at 2:30 on a SUNDAY afternoon and the following afternoon the driver was calling me at my office and asking me exactly where I wanted him to leave the box! That is totally unbelievable! In fact, the delivery beat the e-mail advising me that my order was on its way!

Thomas H.
January 12, 2010

Wow! Thanks for such great customer service! I truly do love your product... been using one since last year.

Stacy P.
January 12, 2010

Service was awesome!

Daryl T.
January 10, 2010

Thank you for fast shipping on my order ORH1-OCV5. Great pricing also.

Dave S.
January 08, 2010

The ordering process was easy, and the delivery was quick and easy to track.

Nancy S.
January 08, 2010

The part got here yesterday and worked perfect...thanks for the quick shipment and great price...was 50% of the cost compared to the exact same one at the local pool store.

Jeff P.
January 07, 2010

Ordering from DrillSpot was like eating a really good peanut butter and jelly sandwich, and I really love a good PB&J!

January 07, 2010

Rapid order processing & shipping. Your local source provided fast delivery.

Ted R.
January 06, 2010

Thanks for your help. I received the part this morning. You guys have awesome customer service.

Mike F.
January 06, 2010

Thank You for the fast shipping of my order received in two days.

Clyde F.
January 06, 2010

Great customer svc!!!

James A.
January 06, 2010

Thank you, Keyra! This kind of customer service is almost unheard of in this day and age. I always read reviews before I purchase and I hadn't really found much about your company but I took a chance and I'm so glad I did.

Shirley E.
January 05, 2010

My experience with shopping at DrillSpot.com was great. Service was fast which I appreciated.

Jan M.
January 05, 2010

The mat I received was very good quality and arrived in a timely fashion. I'm very happy with this seller and would order again from them. Thanks!

Renne M.
January 05, 2010

Timely and arrived in good condition. 5 stars.

Mary L.
December 07, 2009

I was incredibly impressed with the ease of ordering - I CHOSE a person to speak with as opposed to ordering online and received the product exactly as ordered! My experience exceeds expectations.

Bruce B.
December 02, 2009

I had a broken shower knob in my bathroom that was a pain to find a replacement for. I always use shopping.google.com and found out about DrillSpot.com. The prices were great so I ordered. The shipping was fast as well...much better than I expected and the knob was exactly what I needed. I will be a returning customer in the near future.

Brandon G.
November 24, 2009

I can't believe you guys....I'm truly floored...I ordered this product yesterday late afternoon....it came in late morning today....Awesome.... You now have an astonished customer and referral source. My dental practice is located within a large family suburban neighborhood community. I'll pass on the experience. Thanks!!!!"

Clayton R.
November 19, 2009

I just wanted to let you know that I'm extremely pleased with your prompt shipping. The product that I ordered is excellent as well. I ordered on Saturday and received the air hose on Tuesday. Thanks so much for the pleasant experience. I will not hesitate to order from you again or refer others to your web site.

Greg P.
November 17, 2009

Very speedy delivery, items packaged well and shipped as ordered, in excellent condition.

Donald R.
November 14, 2009

I look forward to doing business with your company for my future lawn and garden requirements.

Fred S.
November 13, 2009

I received the pump the next morning. Your customer service is great and I will shop with you company anytime I need something you carry. Thanks again

Ron G.
November 13, 2009

Thank you so much. Great customer service!!

Rod K.
November 09, 2009

My dealings with DrillSpot were perfect. I received the item I ordered in a timely fashion without problem.

November 09, 2009

Thanks so much for the great service: Was waiting for more than a month from a local suplier for the same part. Will surely continue to use you as a supplier.

Paul F.
November 06, 2009

Wow! I don't know how you guys did it but I ordered this battery this morning and it arrived this afternoon! Great price, free shipping and delivery faster than I've ever experienced! You guys definitely have my future business. The rest of the world should take lessons on how to do business from you!

Sandy E.
November 04, 2009

Thank you for letting me know so promptly that my order cannot be filled due to the item's discontinuance. The manner in which your company handled this matter is very professional and I would recommend you to anyone.

Myrna B.
November 03, 2009

Just wanted to express my appreciation for the way you handled this order. You were quick and fixed the delivery problem without any hassles. The boxes have now been well delivered.

Dennis K.
November 03, 2009

Katrina, Thank you so much for the email I appreciate your help. Such great customer services!!! ... I'll be sure to use your company next time I need to reorder!

Carl T.
November 02, 2009

Your service was nothing short of spectacular!

Peter R.
November 02, 2009

Thanks again for the assistance. You all have been great. Especially you Kelly. I have worked in customer support in the past and I can say from experience that you have provided excellent service, above and beyond the norm!

Tony B.
November 01, 2009

The replacement part arrived as expected and worked perfectly. Thanks for the safe shipping and a wonderful customer experience with your internet store.

Rodney S.
October 31, 2009

I just ordered my mop two days ago. It was on my doorstep today. Never such service. Thank you!!!

Walter S.
October 28, 2009

Fast response, good price, professional website. I would recommend to anyone…

James B.
October 28, 2009

This is a great product, and excellent service.

Henry B.
October 27, 2009

Thank you so much for the prompt delivery, I received the pump today and already put it to use - it is raining!

Bobby S.
October 27, 2009

Hey guys, received the blower the next day. Great service.

William C.
October 24, 2009

I will certainly buy from you again, great service!!

Harold D.
October 23, 2009

Came 2 days early. GREAT JOB

October 20, 2009

Extremely reasonable prices, free fast shipping, I love this site!

Robert T.
October 20, 2009

I ordered this yesterday and it was on my porch today.

Mike R.
October 20, 2009

Just wanted to say thanks for your super fast processing and delivery of my order. I ordered the parts yesterday and they are being delivered today! Keep up the good work. If I ever need anything in the future and you folks have it.......I'll shop at your place

Ken O.
October 16, 2009

It was great, could not have been easier!

Brian D.
October 14, 2009

The eyewash unit arrived within 24 hours of ordering online! This is a totally unbelievable benefit in this era of customer no-service. Thank you. You'll be hearing from us again.

Roger W.
October 13, 2009

Thank you so much, Katrina, for your unparalleled customer service!

Eric L.
October 13, 2009

I am extremely happy with my DrillSpot.com experience! My order arrived ahead of schedule and packaged securely. Also, DrillSpot.com communicated with me, letting me know where my order was every step of the way. Thanks DrillSpot.com!

Owen C.
October 13, 2009

Keyra, thank you for the information you provided us yesterday. We received our water heater today and are back in business. Thank you for your great service and fast delivery.

Cathy S
October 13, 2009

I am very impressed with your service. I placed my order Oct. 9th and got the generator I ordered today Oct. 12. Holy cow you have great customer service.

Bob R.
October 12, 2009

Accurate info provided for a quick purchase and quick ship. Thank you!

David M.
October 09, 2009

I received my turbine vents in perfect condition, much sooner than I expected. I am very pleased with your price and service. I will certainly be doing business with you in the future. Thank you.

Paul W.
October 08, 2009

I was very impressed with the sale. I ordered the emergency plug in light on Sept. 29 and received it the next day. Outstanding. I would definitely do business with your company again. Thank you for a wonderful shopping experience.

Walter S.
October 07, 2009

Just wanted to say thanks. My package arrived two days early. Great service on top of solid, competitive prices for names brands that I trust. I am glad that I found your website.

Brad B.
October 01, 2009

Your service is great! Very prompt and efficient.

September 30, 2009

My order arrived early this afternoon. Wow! That was fast.

William B.
September 22, 2009


Sima Supplies
September 18, 2009

I am pleased with my purchase, and the great customer service I've received from DrillSpot.

John N.
September 17, 2009

Great! Thank you very much. Excellent customer service, I appreciate it.

Jennifer W.
September 14, 2009

Everything was fine and easy; site had what he wanted... He found it and ordered and it came right away.

Merle R.
September 14, 2009

Thank you Kelly for taking care of my issue. I appreciate this level of customer service and will be back to Drillspot.com for future purchases.

Tom P.
September 10, 2009

Speedy delivery. Item arrived before expected.

Tim C.
September 02, 2009

Good product, on time shipping and attractive price, I'm satisfied with the purchase.

Peter H.
September 02, 2009

Your service was the best. We got the items before you stated would be deliviered. Which was great.

Jim H.
September 02, 2009

Just a note to say that I received the order today. One day. That is amazing!!! You are now my new favorite site. Thanks!!!!

Jeff H.
September 02, 2009


September 01, 2009

The service was great, I couldn't have asked for anything better. Thank you.

Richard L.
August 31, 2009

Excellent display of products as well as the easy way to purchase through the internet.

Sergio L.
August 31, 2009

I was very pleased with my purchase. thanks for the great price and expedient shipping.

Stephen P.
August 27, 2009

WOW !!! I ordered this yesterday, and it's gonna be delivered today, incredible.. Your service and pricing is fantastic.. I would never hesitate to order anything from you guys..

Dan R.
August 27, 2009

It was just delivered, you guys are fast! Wonderful service, thank you so much!

EHC, Inc.
August 27, 2009

Great service. Very efficient from the initial ordering and was notified about the back order. Very accurate timing and organized staff. The order came on time as specified by the customer service representatives. Will do business with you again!

Tania T.
August 27, 2009

Because of your outstanding service and fair prices, I will definitely shop DrillSpot in the future!

August 26, 2009

FANTASTIC! My order was on my front porch less than 24 hours after ordering! I will recommend and remember Drillspot!

August 26, 2009

I received the order yesterday afternoon, just hours after notification, and two days after ordering. Impressive! I couldn't be more pleased. Looks like DrillSpot will be one of my favorite sources for tools from here on.

August 19, 2009

Thank you for the excellent response to my problem and the rapid replacement. I will definitely continue to use drillspot for future items and this is a direct reflection on the high level of customer service you and drillspot provided.

J Sand
August 17, 2009

It has been a pleasure doing business with your company.

August 15, 2009

WOWOW!!! I am SO glad for the great service/efficiency!

August 13, 2009

DrillSpot - I want to tell you that I'm very pleased and impressed with DrillSpot's attention to detail, delivery, customer service and follow-through. It was a very long frustrating story trying to find epoxy hi-build paint at a competitive price and in-stock for my multi-surface in-ground swimming pool. DrillSpot brought the story finally to a happy ending and Katrina was very helpful finalizing a return. We all complain about bad service, we should commend good service and I commend DrillSpot. Thanks for your quality and value. You've got my best recommendation and repeat business.

Jim D.
July 31, 2009

I received the order the very next day. I just wanted to let you guys know: RIGHT-ON. I am very pleased with the product and even more pleased with the service. Thanks a lot you guys! DrillSpot.com is definitely my new favorite place to shop. I willl be forwarding your website to a few friends of mine with positive remarks. I wish you guys the best of luck and am looking forward to doing more business with you.

July 30, 2009

Perfection! Could not have asked for any better service. Received exactly what I ordered.....And sooner than expected. Thanks for the great service.

July 29, 2009

DrillSpot gets a 100% from me. The order was filled ASAP , delivery soon after. It doesn't get any better!

July 27, 2009

I just had a Live Chat with Jennifer. She is WONDERFUL!!! She went way out of her way to help me, and then presented the perfect product that I was looking for. Because of her help, I made the purchase.

July 27, 2009

Thank you for resolving my issue very quickly, I greatly appreciate Keyra's effort on the part of DrillSpot. I realize my order is minuscule in comparison to what you normally deal with but you treated it like it was the most important thing you had to do. Your customer service is spectacular and now consider DrillSpot my supplier of choice.

July 16, 2009

Thank you for your prompt, efficient delivery of my items ordered. I'm very satisfied with the quality and condition of the items ordered and will no doubt shop from you again.

July 16, 2009

I cannot be more pleased with the service you provided. I already had an electrician scheduled when I discovered you couldn't buy this switch at our local hardware store. Well, just as he was ready to put a temporary switch on the fan, my package showed up! I ordered it yesterday morning and was assuming it would not show up until Monday. What a pleasant surprise - he was able to complete the job. THANKS!!

July 02, 2009

The best whiskey is kept on the top shelf.......That is where the DrillSpot Team belongs!!!

George B.
July 01, 2009

I ordered from Drillspot a particular rolling toolbox that matched the other toolboxes in my possession. Drillspot listed the toolbox a lot cheaper than anywhere else and included shipping. This toolbox weighs over 100 lbs. It was ordered on a Thursday and was freight delivered on Monday morning, two days before promised delivery time! Not only did you save me time but also a lot of money. THANKS

June 30, 2009


June 24, 2009

Thank you for such GREAT Service!! I have never ordered from you all before but I will definetly be ordering from you in the future!!

June 23, 2009

Super people to deal with.

June 22, 2009

Your customer service is the best I have dealt with in a long time.

June 19, 2009

Thank you for the awesome price and delivery. I probably saved at least $100 by doing the repair myself instead of the pool folks.

June 18, 2009

You people were a wonder to work with. We placed our order, received it two days later, it was in perfect shape and just as it was stated on the order. Everything went very well and I wish all of our web buying could be so easy. Thank you for being so efficient and so conscious of your customers.

Jack W
June 18, 2009

I ordered a replacement electric motor for my attic fan. This website was the cheapest price with no tax & no shipping charges. It arrived the day after I ordered it. I put it in right away and am now moving on to the next thing on my list. It does not get any better that that.

Dara D
June 16, 2009

Thank you very much. Your company is top notch, ordering is easy and clean, shipping quickly, and you are open to helping out customers too. Thanks!

Mark D
June 11, 2009

I could not find my receipt for some equipment I ordered in March...no receipt, no approval of my expense report. I went to the website, easily found my order history and printed the receipt in about 1 minute...very impressive and much appreciated.

Rick F.
June 10, 2009

That was the FASTEST shipping on a ""ground"" order that I have ever seen! I will be shopping at your web store A LOT in the future.

T Cook
June 10, 2009

Yesterday I sent an email inquiring about a particular mail slot I was interested in (the smallest one you had...and the cheapest!) as well as the sleeve to fit it - which I could not find. Your employee, Liz, responded in record time with an extraordinary email. She sent me the proper channels to find the sleeve and even mentioned how we might wish to purchase the slot and the sleeve from another company. In the event we didn't purchase from DrillSpot, she wished us well and hoped you could serve us at a future time. I was thoroughly impressed by several things: her speedy response and her obvious care for OUR need -- even if it meant her losing the sale. As a result, even though the monastery of which I am guestmaster is very poor (explains why we were looking for the cheapest!) I decided to upgrade and have now ordered both the mail slot and the sleeve from DrillSpot. You must be an exceptional company to have such devoted and caring employees. Congratulations!

Brother Paul
June 09, 2009

Easy to order from. Really quick ship. Well packaged. New stock correctly as listed on their web site. All-in-all, a very good experience.

John P.
June 08, 2009

I have never ordered anything online and received it so fast! Your company is amazing. I've ordered 2 orders from you and both were here almost before I could log off the computer. Thank you so much and I will continue ordering anything I need that you sell.

Karen M.
June 05, 2009

You guys are great...I will do more business in the future and refer you others.

Ron M.
June 04, 2009

I wanted to say that my order arrived very quickly and that the product I purchased was exactly what I needed. You can be rest assured that I will share with my friends the excellent and prompt experience I had with DrillSpot.com

Jorge S.
June 03, 2009

It is so refreshing to find that true customer satisfaction still exists. I appreciate your help and will come back to your fine company for future purchases.

Jeff N.
June 02, 2009

My order arrived already! I can't thank you folks enough for this; you have truly gone beyond my expectations in every way.

Mike C.
May 29, 2009

WOW! What service. Great website! User friendly. Received item the next day. Thank you VERY much.

Tom M
May 27, 2009

YOU guys are GREAT!

Steve C.
May 26, 2009

I am so impressed with how helpful you were and how quickly I received my replacement. Customer service is important and I appreciate it. I will remember this service and do business with Drillspot again!

May 26, 2009

Price was great, shipping was fast and product was excellent!!

May 21, 2009

I just wanted to say thanks for the great service! I received the tools very quickly after ordering. Everything was in good condition.

David P.
May 21, 2009

Shipment has arrived. It got here the next day. Man that was fast service, Thanks!

Michael H.
May 16, 2009

I already received my order which I placed yesterday - wow! Thank you for the excellent service - I'll shop your site again and pass the link to others!

Andrea H.
May 15, 2009

The experience was headache free. The prices including shipping costs were fair, and although a 3 to 5 day delivery was stated, the material arrived the following day.I would not hesitate to order from your company again.

Lloyd S.
May 13, 2009

I recently bought a grease needle nozzle from drillspot.com and would have to say the service was excellent.

Don S.
May 11, 2009

What can I say? I ordered the fan. The order was processed in a timely manner. The order was promptly shipped and arrived on time. No damage. It's already installed. You can't ask for more than that. All of my dealings with DrillSpot have been the same. Keep up the good work.

William K.
May 07, 2009

Thank you. Nice to do business with a reliable company.

April 29, 2009

I recently needed customer support from your organization. I spoke to Keyra and I was struck by the service skills she displayed. She was very patient in helping me determine what I needed and walked me through it step by step even though I was a bit of dummy on my end.

Mike C.
February 28, 2009

Lightning quick delivery of exactly what I ordered. Thank you very much. I will look to your website first in the future for any hardware items I require.

February 24, 2009

My "Shopping Experience" was outstanding. The item was priced right, received on time, and is working as expected.

February 12, 2009

The package arrived today. Great service - thanks, guys!!

L. Richards
February 08, 2009

Thanks for the good customer service. I will certainly recommend your company and we will do business again.

Michael M.
January 26, 2009

You guys absolutely ROCK.Thanks for the oustanding service!!

January 15, 2009

Thanks for a user-friendly web site and a timely filled order.

Henry A.
December 22, 2008

Thank you so much - your customer service rep Keyra was amazing! :)

Liz M.
June 13, 2008

I was leary of purchasing online, and after the first part that was shipped was defective, I really wondered why I purchased here. However, your company promptly had another part out 1 day later...no questions asked. Great Job. That is how a company should operate...after all...the customers are why you even have a company in the first place.

Chris A.
June 13, 2008

Service was great and the website was user friendly.

Marty L.
June 09, 2008

Thank you very much. There are not many companies left with the customer service like y'all. I will recommend to all my techs to order from y'all in the future. Again, thank you for the rapid response and handling of this matter. AAA+++

Ken B.
June 06, 2008

Wow, I was so pleased about getting my order in such a short time. I thought I might have to wait for weeks. Thanks for the speed of delivery. I will not hesitate to order from you again.

Terry B.
June 03, 2008

Real good experience with Drillspot, very helpful customer service, and I received the product next day as promised.  Thank You, and we will use you again.

Elen T.
May 29, 2008

DrillSpot offers great prices and extremely fast shipping. I received my order 2 days after placing.

Rich H.
May 27, 2008

Thank you for your speedy and efficient service! Your service is the best I have experienced in a long time

Michael L.
May 23, 2008

I received my order today - the next day!!!  This is my first order from you but will not be the last.  Your prices are outstanding, your service is phenominal and your attitude is unbeatable.  Thanks for the great experience, I plan to return the favor by becomming a regular customer.

Scott M.
May 23, 2008

I will tell you that your web site makes internet ordering easy; you shipped my order the same day and it arrived two days later. I will consult your web site again for my next product need and I would not hesitate to order from DrillSpot again. Thanks for excellent service and a great internet shopping experience.

Roger H.
May 20, 2008

Thank you for the very fast delivery! I am putting DrillSpot.com in my favorites for future reference.

R. A.
May 14, 2008

I was very pleased with the service and prompt delivery of the items we ordered. We will definitely use DrillSpot.com again in the future.

Kim R.
May 13, 2008

Just wanted to let you know what great service you provide. I ordered something from you Tuesday evening and i got it by wednesday. Nice work.

Dave B.
May 12, 2008

Quick and easy order form........top quality product....fast delivery and service....will shop again!

Steve P.
May 11, 2008

I would like to compliment DrillSpot on their extremely fast delivery of my order, and assure you I look forward to doing business with you in the future.

George A.
May 09, 2008

The product was exactly what I wanted! DrillSpot provided pics & details of the product, had an efficient website, checkout, and the product was delivered faster than I expected. That's my review! You guys are great.

D. B.
May 06, 2008

Just wanted to say 'THANKS ' for the recent order I placed. Everything went smooth and even received my delivery 1 day earlier than forecast. It is a pleasure dealing with a reputible company for a change.

Ron D.
May 06, 2008

Very impressed. Found on internet, ordered in afternoon and it was on my doorstep in the morning.

B. Steward
May 05, 2008

Thank you very much! Your product arrived on time, we will do business again.

Randy M.
May 03, 2008

WONDERFUL. Thanks for your great service.

Toni O.
May 01, 2008

Thank you for the great service and delivery. I was pleasantly surprised by the speed of response.

Bob W.
April 18, 2008

Thank you so much...I will be a loyal customer.

V. K.
April 16, 2008

Thank you very, very much for your super fast delivery! I greatly appreciate your speedy fulfillment of my order. I will return!

I. A.
April 15, 2008

Thank you very much for your quick reply and solution, Keyra. I appreciate your swift action and will definitely look to DrillSpot for future purchases

G. H.
April 08, 2008

Thanks a bunch, order arrived today. You guys are great!

Wayne S.
April 03, 2008

you guys rock! :) Thanks for the great support and help!

Derek S.
April 01, 2008

I received my order as expected and in excellent condition. Thanks very much for your great service, low prices, and reasonable shipping cost. You carry stuff that often is not available from local retail hardware/home improvement stores.

Paul J.
December 24, 2007

Love your site! Easy to navigate, quick to find items, thanks.

Sue P.
December 11, 2007

Great company to buy from and I would buy from you again.

Eugene L.
December 09, 2007

Just wanted to thank you for the speedy service and shipping. You promised free three business day shipping and you surpassed that. I ordered the product on Friday morning, you shipped it that afternoon and I received it Monday evening. I will certainly use you in the future and recommend you to my friends.

Michel L.
December 04, 2007

Just a quick note to say that I received my order two days ago and have already used it to get the water off of my pool cover. Thank you for the speedy service..I was definitely surprised how quick it got here.

Dave H.
November 15, 2007

I was impressed with your service -- very satisfied -- you did everything like the way you said -- thank you -- happy customer!

Mark M.
November 10, 2007

Hello, I just had to write and tell you how much I appreciated the speed with which you filled my order. Only 2 days after I placed it, I had it in my hands! I wanted to let you know what a great job you have done.

William D.
November 08, 2007

Thank you for your response to my issue. It was more than I expected. I shall remember this when shopping for other items that you carry and recommend your store to anyone I know looking for something that might be in your inventory. Your customer service is exemplary.

Mark R.
October 29, 2007

Have to thank all involved in my recent order. You have a truly professional staff. You did a great job on from start to finish.

Darryl S.
October 14, 2007

I was very satisfied with my purchase, fast delivery, and very reasonable price.

Max C.
October 01, 2007

I've never received an online order faster. Less than a day! Thanks.

Jeff T.
July 31, 2007

It was easy to find what I needed on your website and the item was delivered on time as advertised. You rate a 10 out of 10.

July 30, 2007

I was very pleased with my purchase and quick delivery. Thanks

Dorothy M.
July 27, 2007

Hello Monika, Just to let you know I have received my order. Thank you so much for your prompt and courteous service!

Julie H.
July 25, 2007

Dear DrillSpot: Just a note to tell you how pleased I am with my purchase from your site; and that you are doing an outstanding job. I received my order in two days and the part, was just what I needed, at a reasonable price. Your web site is intuitive, easy to use, and well designed. The transaction was very smooth, and professional. Please keep up the excellent work. Remember, if you give most people excellent service, a good product at a reasonable price they will return. I will be a return customer. Thanks for being there.

Frank S.
July 19, 2007

My item arrived within 25 hours of placing the order. It was exactly what I expected from reading the informative and thorough specs on your website. Keep up the great work!

Mary C.
July 16, 2007

Thanks for the best service ever!! Price was right and the shipping was (I all most hate to say it) unbelievable, dirt cheap and here the next day. I ordered from them yesterday and today they are not only here but installed. Great job. Thanks again.

Randy G.
June 26, 2007

I'm impressed! Ordered Thursday and received on Monday. Wonderful! I'll be back!! Thanks, P.S. Great price also.

Kevin L.
June 11, 2007

THANK YOU soooooo much! You are fast, honest, and nice people.

June 08, 2007

Keyra, I wanted to thank you for your prompt attention to my missing package. I did receive my replacement on time as promised. Again, thanks. Customer service is something lacking these days, and it is refreshing to find someone like yourself that takes care of the customer.

Victor A.
June 07, 2007

Jennifer, Thank you for the excellent customer service, have a great day!

Gary B.
June 06, 2007

Your service was GREAT. Product packaged well and arrived super fast.

Dan H.
June 04, 2007

Jennifer, Thank you so much for all your help, I really appreciate the assistance.

Robert R.
June 01, 2007